Small Claims Court UK — How to Claim a Refund When Nothing Else Works
Exhausted complaint routes? Small claims court can recover refunds for faulty goods, poor service, and unpaid compensation. Learn costs, limits, and how to file.
Refundly blog
UK consumer rights & refund guides
Practical advice on how to get a refund UK, write complaint letters, and exercise your rights under consumer law — without the jargon.
Energy Bill Wrong? How to Complain and Get a Refund in the UK
Overcharged by your energy supplier? Learn how to complain about wrong bills, back-billing limits, and how to escalate to the Energy Ombudsman for a refund.
Subscription Cancellation UK — How to Stop Charges and Get a Refund
Trapped in a subscription you cannot cancel? Learn your UK rights to stop recurring charges, claim refunds for unauthorised renewals, and complain effectively.
Holiday Cancelled? Your UK Refund Rights for Package Holidays and Flights
Holiday cancelled by the operator or airline? You may be owed a full refund plus compensation. Learn your UK package holiday and flight cancellation rights.
PayPal Dispute UK — How to Get a Refund When a Seller Won't Help
Paid with PayPal and the seller won't refund you? Learn how PayPal disputes work in the UK, time limits, Buyer Protection, and how to win your claim.
Online Shopping Refund Rights UK — 14-Day Returns and When You Can Cancel
Bought something online? You have extra refund rights including a 14-day cooling-off period. Learn UK online shopping refund rights and when you can get your money back.
Late Delivery Refund Rights UK — What to Do When Your Order Never Arrives
Still waiting for a parcel? You may be entitled to a late delivery refund under UK consumer law. Learn your rights, how to cancel, and how to complain.
Train Delay Compensation UK — Delay Repay Explained (2026)
Delayed train? You may be owed compensation under Delay Repay. Learn how train delay compensation UK schemes work, how much you can claim, and how to apply.
Chargeback UK — How to Dispute a Payment and Get Your Money Back
Company won't refund you? A chargeback UK dispute through your bank can reverse the payment. Learn how chargeback works, time limits, and how to win.
Section 75 Refund UK — When Your Credit Card Must Help You
Paid by credit card and the company won't refund you? Section 75 of the Consumer Credit Act may let you claim from your card provider. Here's when it applies.
Free Complaint Letter Template UK — How to Complain to a Company (2026)
Need a complaint letter template UK companies will take seriously? Use this structure, example wording, and escalation tips to get a refund or resolution.
How to Get a Refund for Faulty Goods in the UK (Consumer Rights Act 2015)
Bought something faulty? Under the Consumer Rights Act 2015 you may be entitled to a full refund, repair, or replacement. Here’s how to claim step by step.
Flight Cancelled by Ryanair or easyJet? Here’s Your Step-by-Step Guide
If Ryanair or easyJet cancelled your flight, you have strong rights under UK law. Here’s exactly what you’re entitled to and how to claim it.
Flight Delayed Over 3 Hours? Your Rights and Exactly What to Do
If your flight was delayed by more than 3 hours, you may be entitled to compensation. Here’s a clear guide to your UK rights and the steps to take.